Terms and Conditions

Last updated: 28 November 2025

These terms apply to services supplied by Woolley Grange Development Management Company Limited (company number 05579962), registered in England and Wales.

Registered office: 13a, Building Two, Canonbury Yard, 190 New North Road, London, England, N1 7BJ. We trade under the name Woolley Grange Management Company (WGMC). In these terms, “we”, “us”, and “our” mean Woolley Grange Development Management Company Limited.

Who we are

The Company is a private company limited by guarantee without share capital. Nature of business: residents property management.

These terms apply to your use of this website and any online services or documents provided through it.

What this website does

This website provides information and documents relating to the management of the Woolley Grange estate near Darton, Barnsley.

Information on this website supports, but does not replace, the estate’s legal documents. Your rights and obligations sit in your transfer, lease, or other estate documents.

Acceptance of these terms

By using this website, you agree to these terms. If you do not agree, stop using the website.

Changes to these terms

We update these terms from time to time. The “Last updated” date at the top changes when we do.

Website access and availability

We aim to keep the website available and secure. We do not guarantee uninterrupted access. We suspend or restrict access for maintenance, security, or operational reasons.

Accounts and access (if enabled)

If the website provides account access:

• You must keep your login details confidential.
• You must provide accurate details when registering.
• You must tell us promptly if you suspect unauthorised access.
• We disable accounts where misuse, abuse, or security risk exists.

Use of documents and information

Documents on this website are provided for use by residents and relevant owners for estate-related purposes. You must not:

• copy, publish, or distribute documents outside the estate context without authority
• alter documents and present them as official
• remove notices or markings from documents

If you need permission for wider reuse, contact us.

Service charge, fees, and payments

If this website provides payment facilities:

• payment terms, due dates, and amounts follow your estate documents and the relevant demand or invoice
• you must check amounts and references before paying
• we record payments and allocate them to your account in line with our accounting processes
• bank and card processors set their own processing rules

If you dispute a charge, follow the process in section 11.

Contractors, works, and third parties

We appoint contractors and suppliers to deliver estate services and maintenance.

Third-party websites and services sit outside our control. Links are provided for convenience. We do not accept responsibility for third-party content.

Acceptable use

You must use this website lawfully. You must not:

• attempt to bypass security or access restricted areas
• introduce malware or attempt denial-of-service activity
• scrape, automate, or harvest data from the website
• use the website to harass, threaten, or defame others

We restrict access where misuse occurs.

Queries, disputes, and complaints

For questions, errors, or complaints, contact us using the details in section 16 and include:

• your name and property address
• a clear description of the issue
• relevant dates, invoice numbers, or reference numbers
• supporting documents where relevant

We aim to acknowledge messages within a reasonable time and provide a response once we have the facts.

Privacy and cookies

Our handling of personal data is set out in our Privacy Policy and Cookie Policy.

If those policies sit on this website, read them alongside these terms.

Intellectual property

We own the website content, layout, and branding, except for third-party marks and content.

You must not reuse website content for commercial purposes without written permission.

Liability

Nothing in these terms limits liability for:

• death or personal injury caused by negligence
• fraud or fraudulent misrepresentation
• any other liability that the law does not allow us to limit

To the extent allowed by law:

• we do not accept liability for loss arising from reliance on general information on this website
• we do not accept liability for website downtime, loss of data, or technical issues outside our reasonable control
• you are responsible for your own devices, security, and connectivity

Governing law

These terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction.

Contact details

Woolley Grange Development Management Company Limited
Company number: 05579962
Registered office: 13a, Building Two, Canonbury Yard, 190 New North Road, London, England, N1 7BJ

General enquiries email: management@woolleygrange.uk.